CI/CD at Fenris At Fenris, as stated in other blogs, we adhere to a specific set of software engineering best practices. These best practices allow us to iterate rapidly on our core software and services. One of these best practices is known as Continuous Integration/ Continuous … [Read more...] about Configuring a GitLab Runner to Use a Paid Docker Hub Account
When are you at risk of losing a customer? Alternatively, when is your customer more likely to buy another product from you? Finding the answer to both questions requires real-world data about your customers and what’s happening in their lives. At any point in time, about 5% of your policyholders … [Read more...] about Take Customer Experience and Engagement to the Next Level
Data quality is perhaps the greatest challenge of modern business. Making decisions based on incorrect or incomplete data can be disastrous for a business. I have long appreciated the quote by Aristotle “Quality is not an act, it is a habit” and while I am certain Aristotle was not concerned … [Read more...] about Improving Address Data Quality at Input is Key to Increasing Match Rates
How it All Began... My senior year of high school did not play out quite as I had intended. As a consequence of the pandemic, my normal activities and commitments were largely modified and cancelled. This was certainly the case for others as well, with the pandemic catalyzing significant changes … [Read more...] about My Perspective: The Fenris Internship Experience
At Fenris, we thrive on data. We load, we clean, we analyze, we visualize. Fortunately, we are able to leverage robust tools that support us in our data-centric processes. We recently began using a new tool that has the capacity to facilitate all of the above operations with incredible … [Read more...] about From ML Apps to Sales Dashboards, Streamlit Does it All
In the insurance industry, retention is the 800 lb gorilla that can be the difference between growth and stagnation. With an industry average of 16% churn[1], customer success professionals have their job cut out for them. Additionally, aggregators sites have made it very easy for customers to … [Read more...] about Knowing Your Customer in an Increasingly Crowded Field is Key to Retention
How closely do you watch your insurance book of business for churn? Do you know when your policyholders are most likely to switch to a different carrier? What can you do to boost your customer retention rates? One of the 15 largest homeowner’s insurance carriers decided to answer that question. … [Read more...] about A CAUTIONARY TALE: PREVENTABLE CHURN IN HOMEOWNER’S INSURANCE
The right data at the right time can help you boost cross-sell/upsell and retention by targeting the right policyholders in real time, with the right message. What if you could target the 5% of your existing policyholders who are up to 10x more likely to respond to specific marketing or agent … [Read more...] about TRIGGER MARKETING AND SALES SUCCESS WITH LIFE EVENT DATA
