Blog

Take Customer Experience and Engagement to the Next Level

Taped at Sureify’s Life Insurance and Annuity Ecosystem Summit 2021.

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Configuring a GitLab Runner to Use a Paid Docker Hub Account

CI/CD at Fenris At Fenris, as stated in other blogs, we adhere to a specific set of software engineering best practices. These best practices allow us to iterate rapidly on our core software and services. One of these best practices is known as Continuous Integration/…

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Take Customer Experience and Engagement to the Next Level

When are you at risk of losing a customer? Alternatively, when is your customer more likely to buy another product from you? Finding the answer to both questions requires real-world data about your customers and what’s happening in their lives. At…

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Improving Address Data Quality at Input is Key to Increasing Match Rates

Data quality is perhaps the greatest challenge of modern business. Making decisions based on incorrect or incomplete data can be disastrous for a business.  I have long appreciated the quote by Aristotle “Quality is not an act, it is a habit”…

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Sydney Runkle (Fenris Intern) at the Grand Canyon

My Perspective: The Fenris Internship Experience

How it All Began… My senior year of high school did not play out quite as I had intended. As a consequence of the pandemic, my normal activities and commitments were largely modified and cancelled. This was certainly the case for…

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From ML Apps to Sales Dashboards, Streamlit Does it All

At Fenris, we thrive on data. We load, we clean, we analyze, we visualize. Fortunately, we are able to leverage robust tools that support us in our data-centric processes. We recently began using a new tool that has the capacity to…

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Knowing Your Customer in an Increasingly Crowded Field is Key to Retention

In the insurance industry, retention is the 800 lb gorilla that can be the difference between growth and stagnation.  With an industry average of 16% churn[1], customer success professionals have their job cut out for them. Additionally, aggregators sites have made…

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A CAUTIONARY TALE: PREVENTABLE CHURN IN HOMEOWNER’S INSURANCE

How closely do you watch your insurance book of business for churn? Do you know when your policyholders are most likely to switch to a different carrier? What can you do to boost your customer retention rates? One of the 15…

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TRIGGER MARKETING AND SALES SUCCESS WITH LIFE EVENT DATA

The right data at the right time can help you boost cross-sell/upsell and retention by targeting the right policyholders in real time, with the right message. What if you could target the 5% of your existing policyholders who are up to…

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